TYPES OF 911 MISUSE
Close to 50% of every call made to 9-1-1 is NOT an emergency. These non-emergency calls are made by people from all age groups. The consequences of 9-1-1 misuse are costly to budgets, cause property damage, crimes and most importantly, personal injury and loss of lives. Individuals with real emergencies encounter a busy signal when lines are impacted. People call 9-1-1 for a multitude of non-emergency reasons such as:
Information
Asking information for road conditions, weather issues, natural disasters when emergency services are not required, community event information, etc.
Inadvertent calls
i.e. sitting on cell phone or tossing cell phone in a purse or bag, accidentally activating 9-1-1 preset button
Non-Emergency Situations
animal related
issues such as injuries, barking dog, cat in tree, etc.
Redundant calls
reporting an accident when emergency help is on scene / en route, testing 911 function on phone, prank calls, curious / lonely calls

WHAT WE DO ?
9-1-1 for Kids® is a non-profit program whose mission is to educate and empower youth with the systematic knowledge to make critical decisions when faced with an emergency or disaster situation.
9-1-1 for Kids® accomplishes caller education through its effective age appropriate curriculum and community outreach programs for young and old alike .
9-1-1 for Kids curriculum is student-tested and teacher designed. It is easily used and the content remains relevant indefinitely.
The goal is to educate students on how to avoid dangerous, inappropriate, or unlawful behavior when calling 9-1-1, which is not only financially costly, but causes destruction of property, delays response to criminal activity and even loss of life.
Endorsed by APCO International (Assn. of Public Safety Communications Officials), NG-911 Institute, NENA (National Emergency Numbers Assn.), and NASNA (National Assn. of Nine-one-one Administrators), in addition to the California Department of Education.
Critical information has been summarized in engaging and digestible DVD lessons produced by some of Hollywood’s leading puppeteers, animators, and songwriters.
OUTSTANDING PSAP PUBLIC EDUCATION PROGRAM
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PEOPLE ABOUT US

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Just like recycling, successful public education programs often take root in schools with students effectively carrying critical information home to family members, neighbors, friends and new acquaintances. 9-1-1 for Kids has proven since 1994 to have exceptional effective results.”
OUR PARTNERS
Endorsed and Recommended by

LOCAL 911 Heroes Awards
The 9-1-1 for Kids® – Local 9-1-1Heroes® program was established in 1999. The purpose of the award is to recognize heroic youngsters who called 9-1-1 to save a life or property or to report a crime.have it direct to the 911 Heroes pages
911 Statistics
As of December 2017, the United States has 5,783 primary and secondary PSAPs and 3,135 counties, which include parishes, independent cities, boroughs, and Census areas.
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